Admiral Patrick

I’m surprisingly level-headed for being a walking knot of anxiety.

Ask me anything.

Special skills include: Knowing all the “na na na nah nah nah na” parts of the Three’s Company theme.

I also develop Tesseract UI for Lemmy/Sublinks

Avatar by @SatyrSack@feddit.org

  • 2 Posts
  • 2 Comments
Joined 2 years ago
Cake day: June 6th, 2023
  • Admiral Patrick@dubvee.orgOPtoTechnology@lemmy.world•PSA: Stop Using These Fire-Prone Anker Power Banks Right NowEnglish
    0·
    3 months ago

    Process was pretty easy. Basically you have to:

    1. Fill out the recall form (linked in post).
    2. Provide info for the unit:
      • Model number
      • Serial number
    3. It will check to see if that exact unit is part of the recall. If it is, you’ll also need to provide:
      • Where it was purchased
      • The order number associated with the purchase
    4. Let them know if you want a replacement unit shipped to you or a non-expiring gift card for Anker.com
      • I selected “replacement unit” and had to provide my shipping address. Not sure if gift card needs that or not, but would assume so.
    5. You have to submit two photos of the unit:
      • Write the current date and the word RECALL on a piece of paper.
      • Upload a photo of the back with the serial number visible with the paper in the shot
      • Upload another photo of the front with the paper in the shot. Also, you have to write RECALL on the device itself in Sharpie (not sure if they’ll be able to see it in mine since the case is black and you can’t see the marker at all)
    6. It said the turnaround time is approx. 5 days.
    7. It advises to send the unit for recycling after you submit the form, but I’m holding onto mine for now because I’m not sure if they’re gonna complain about the Sharpie not being visible in the second photo.